(4.5 / 5)2458+ Ratings

The Berkey Reviews

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Overall Rating

4.5
3 Reviews
  • 563%
  • 438%
  • 30%
  • 20%
  • 10%

About The Berkey

The Berkey is a brand that focuses on providing its customers with access to clean and healthy drinking water. As an essential element for good health, water quality is of utmost importance to the brand. The Berkey's water filters have consistently outperformed other water filters in their class, all while remaining affordable. The brand is dedicated to improving the quality of everyday drinking water for families everywhere, recognizing that access to clean, fresh, and pure water is vital to maintaining good health.

Customer ratings by feature

  • Return Policy
    5.0
  • Good Value
    5.0
  • Customer Service
    4.5
  • Shipping & Delivery
    4.0

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The Berkey Coupon & Discount Codes

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Save $20 on Orders Over $150+ with the help of The Berkey Coupon code!

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For $10 Off Orders $100+ Store-wide, Use The Berkey promo code!

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The Berkey Customer Reviews (3)

0/5
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Mary Parker
Mary Parker
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Feb 8, 2023
Fayzul Aslakhanov
Fayzul Aslakhanov
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Feb 8, 2023
Angela Jenkins
Angela Jenkins
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Feb 6, 2023

The Berkey Customer’s Q&A

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The Berkey FAQs

FAQ

How can customers cancel their The Berkey orders?

Customers can reach out to (888) 899-3903 for assistance in cancelling or making changes to an order. The company cannot accommodate cancellation or order changes via email notifications.
FAQ

What is The Berkey's delivery time?

The Berkey's standard timeframe for order processing and shipping is three to five business days from the date of full payment in the Lower 48 states.
FAQ

What should customers do if their orders arrive damaged?

If customers receive a damaged product upon delivery, they may request a free replacement within ten business days from the delivery date. Scratched or dented chambers are some examples of damage.
FAQ

Does The Berkey offer free shipping?

The Berkey offers free shipping for orders over $99 within the continental US lower 48 states.
FAQ

Can customers modify the delivery address of their The Berkey orders?

Once the package is shipped, the company cannot change or cancel the shipping address.

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